Privacy Policy

Last updated: 8 July 2026

1. Overview

Blue Ocean Solutions ("we", "us" or "our") respects your privacy and is committed to protecting the personal information you provide. This policy explains what we collect through our website and enquiry forms, how we use it, and the choices available to you.

2. Information We Collect

When you submit an enquiry or quote request, we collect the details you provide, which may include:

• Your name and company / organisation;
• Contact details such as email address and phone number;
• Enquiry details such as request type, part numbers and your message;
• Technical information automatically logged by our server, such as IP address and submission timestamp, used for security and spam prevention.

3. How We Use Your Information

We use the information you provide to:

• Respond to your enquiry and prepare quotations;
• Supply parts, services and support you request;
• Communicate with you about your order or account;
• Maintain records and comply with legal and regulatory obligations;
• Detect and prevent fraud, spam and misuse of the website.

4. Legal Basis & Consent

We process your information on the basis of your consent (when you submit a form) and our legitimate interest in responding to enquiries and operating our business. You may withdraw your consent at any time by contacting us.

5. Sharing Your Information

We do not sell your personal information. We may share it only where necessary with trusted parties who help us deliver our services — such as logistics carriers, OEM/MRO partners and IT/email providers — and where required by law. These parties are permitted to use your information only to perform the services requested.

6. Data Retention

We retain enquiry and transaction records only for as long as necessary to fulfil the purposes described above and to meet our legal, accounting and regulatory requirements, after which the data is securely deleted or anonymised.

7. Data Security

We apply appropriate technical and organisational measures to protect your information against unauthorised access, loss or disclosure. However, no transmission over the internet can be guaranteed to be completely secure.

8. Cookies

This website uses only essential functionality and does not set advertising or third-party tracking cookies. Embedded services such as maps or fonts may set their own cookies governed by their respective providers' policies.

9. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of the personal information we hold about you, and object to certain processing. To exercise any of these rights, contact us using the details below.

10. Contact Us

For any privacy questions or requests, email salesdesk@blueoceansolutions.net or call +968 77 492 787. See also our Terms & Conditions.